Privacy Policy

At Cherry, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information. By using our website, you agree to the terms outlined below.

1. What Information We Collect

When you shop with us or interact with our website, we may collect the following types of personal information:

  • Contact details – Your name, email address, shipping and billing address, and phone number.
  • Order details – Information about your purchases, including payment details (handled securely by our payment providers).
  • Account information – If you create an account, we store your login credentials.
  • Device & browsing data – Your IP address, browser type, and how you interact with our site (to improve user experience).
  • Marketing preferences – If you subscribe to our newsletter, we collect your email address to send you updates and promotions.

2. How We Use Your Information

We use your personal data to:

  • Process and ship your orders.
  • Send order confirmations, updates, and customer support responses.
  • Improve our website, products, and services based on browsing behavior.
  • Offer personalized recommendations and promotions (if you’ve opted in).
  • Prevent fraud, security breaches, or policy violations.

We never sell or rent your information to third parties.

3. How We Protect Your Information

Your privacy is important to us. We take security seriously and use industry-standard measures to protect your data, including encryption and secure payment processing. However, while we do our best to safeguard your information, no method of transmission over the internet is 100% secure.

4. Cookies & Tracking Technologies

We use cookies to improve your experience on our website. These small files help us:

  • Remember your preferences (so you don’t have to log in every time).
  • Analyze website traffic and improve performance.
  • Show relevant ads based on your browsing behavior.

You can manage your cookie preferences through your browser settings.

5. Third-Party Services

To provide the best shopping experience, we may share limited data with trusted third-party providers, including:

  • Payment processors (to securely process transactions).
  • Shipping carriers (to deliver your order).
  • Marketing platforms (for email updates, if you’ve subscribed).

These providers are only given the data they need to perform their services and must handle it securely.

6. Your Rights & Choices

You have the right to:

  • Access your data – Request a copy of the personal information we have about you.
  • Correct your data – Update or fix incorrect information.
  • Delete your data – Request that we remove your data, except where we are legally required to keep it.
  • Unsubscribe – Opt out of marketing emails at any time by clicking the "unsubscribe" link in our emails.

To exercise your rights, contact us at support@wearcherry.com.

7. Data Retention

We keep your personal data only as long as necessary for order processing, customer support, and legal obligations. Once data is no longer needed, we securely delete it.

8. Updates to This Privacy Policy

We may update this Privacy Policy as needed. Any changes will be posted here, and the updated policy will take effect immediately.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, reach out to us at support@wearcherry.com.